Knowledgebase

Step-by-step answers for your hosting, email and domains. The full articles are in our help centre.

Paying invoices, saving a card, changing plan, cancelling a service and our money-back guarantee.

Registering, renewing, transferring and recovering domain names, including what happens when a domain expires.

Getting your email delivered and set up: SPF, DKIM and DMARC, contact forms, and email app settings for Professional Email.

How to use your MyWebsiteHost Hosting Panel: files, FTP, databases, SSL, backups, cron jobs and PHP settings.

Getting started with, running and backing up your Managed VPS

Getting started with Nova, plans and AI credits, publishing to your own domain, and fixing common problems.

Guides for MyWebsiteHost resellers: setting up customer accounts, branding and connecting your own WHMCS.

Keeping your website safe and working: what to do after a hack, and how to plan a redesign without breaking anything.